Appointment program being implemented at larger driver services facilities in Central Illinois

According to a news release, the Bloomington facility will begin the appointment program Dec. 16. (Photo courtesy Google Maps)

By WJBC Staff

SPRINGFIELD – Illinois Secretary of State Jesse White announced that throughout the next few months, many larger downstate and central Illinois Driver Services facilities will require appointments for behind-the-wheel road tests, REAL
IDs, standard driver’s licenses and ID cards.

According to a news release, vehicle services, such as renewing a license plate sticker or applying for a vehicle title, do not require an appointment.

The facilities and tentative dates they begin appointments include:

FacilityAddressBeginning date for appointments
Bloomington1510 W. Market StDec. 16
Springfield Dirksen2701 S. Dirksen ParkwayNov. 29
Peoria3311 N. Sterling AveDec. 1
Champaign2012 Round Barn Rd.Dec. 14
Other facilities that will move to the appointment program include Morris, Rockford Central, Quincy, Bethalto, Belleville, Dekalb, and Marion.

Aside from the Springfield Dirksen Parkway facility, these central and downstate appointment-based facilities will have the same standardized days and hours of operation: Tuesday from 8 a.m. to 5:30 p.m.; Wednesday through Friday from 8 a.m. to 5 p.m.; and Saturday from 7:30 a.m. to noon. The Springfield Dirksen Parkway facility is open Monday through Friday from 8 a.m. to 5 p.m.

Customers and employees are required to wear masks. Customers are encouraged to bring their own masks. Customers may visit ilsos.gov to schedule an appointment up to 10 days in advance during this phase of the program. New appointment slots will be available each day at ilsos.gov.

Expanding online renewal to address heavy customer volume

White’s office is expanding remote renewal for driver’s license and ID card holders. During this fall and through the end of 2021, the office is mailing letters to eligible customers with expired driver’s licenses and ID cards requiring them to renew online, by phone or by mail. The office estimates that this will eliminate the need for approximately 1 million people to visit a facility.

WJBC News can be reached at [email protected]

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