COUNTRY Financial supporting those impacted by Hurricane Helene

Posted on October 4, 2024

Country Financial has received around 3,200 claims from people who have been impacted by Hurricane Helene and they expect that number to grow as power access is regained in impacted areas. (Photo courtesy Country Financial)

BLOOMINGTON – COUNTRY Financial is doing its part to support those impacted by Hurricane Helene.

According to a news release, the insurance company is donating $20,000 to the American Red Cross to assist hurricane victims in the states where they operate including Georgia, Tennessee, and Alabama.

Country has also said they will be matching their employees donations to the Red Cross, the Salvation Army and Team Rubicon throughout the month of October.

They have received around 3,200 claims from people who have been impacted by Helene and only expect that number to grow as power access is regained in impacted areas.

Country has dispatched employees from Illinois, Sothern, and Catastrophe claims to assist those impacted.

If you think you need to file a claim they ask you take the following steps.

File your claim promptly by visiting countryfinancial.com, using your mobile app or calling 866-COUNTRY (866-268-6879).
If possible, utilize our digital claims experience by:
- Filing your claim digitally on countryfinancial.com
- Emailing directly with your adjuster when needed
- Uploading documents and materials digitally
- If eligible, using Electronic Funds Transfers for quick and easy payments
Prepare a list of damaged and lost items and provide receipts if possible. Take photos of the damage to document your claim.
When it’s safe to do so, take steps to mitigate further loss, such as tarping roofs and cleaning up debris.
Keep receipts of all additional expenses you incur such as lodging, repairs or supplies.
If there is spoiled food in a refrigerator, take pictures before throwing it out.

When a claim is filed a representative will reach out for more information and what steps need to be taken next.

Country warns about the risks of using a private adjuster.

Adding parties to the claim process can potentially add time to the process and additional cost to you
An adjuster’s fee may be taken from your claim proceeds
It may take longer to get your payment if the check is issued to both you and your public adjuster

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